At Navisstar, we are committed to ensuring your satisfaction with every purchase. Please read our return and refund policy carefully. Returns: * You may return most items within 30 days of delivery for a full refund. * Items must be in new, unused condition and in the original packaging. * To initiate a return, please contact our customer support team at support@navisstar.com with your order number and reason for the return. * You will be responsible for return shipping costs unless the item is defective or damaged. Refunds: * Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. * A credit will be applied to your original method of payment within 7-10 business days. Exchanges: * If you need to exchange an item, please contact our customer support team to arrange the exchange. Damaged or Defective Items: * If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or refund. Non-Returnable Items: * Custom-made or personalized items are non-returnable unless they are defective. Contact Us: * If you have any questions about our return and refund policy, please contact us at support@navisstar.com.